Returns, refunds and cancellations
Company refers to “we”, “our”, “us”, “GDO”, “Gift Dubai”, “Gift Dubai Online”
Customer refers to “you”, “your”, “user”, “purchaser”, “buyer”, and any one who signs up with www.giftdubaionline.com for our products and services.
Return and Refund Policy
In addition, this returns, refunds, and cancellation policy document will outline all that happens in the aftermath of a purchase made by you on our website. We want to inform our customers that we are wholly committed to providing you with the best products and services.
Before processing your orders, we perform all quality checks and take utmost care in packaging the product. Our quality packaging ensures that the goods are not damaged in transit. Besides, all our delivery personnel is well-trained to handle gifts and other items sold.
Gift Dubai Online, therefore, is not liable for any damages caused to the items and does not encourage any refunds. However, we may also conduct a thorough investigation into the matter and proffer refunds on a case-to-case basis.
We do not accept returns. It is up to the customer to doubly check the order before completing it. Any completed order will not invite any refunds from us. However, if the order provided to you is entirely WRONG, the management will investigate the matter and accept returns on a case-to-case basis.
However, the decision to acknowledge a return or provide a refund, lies only with www.giftdubaionline.com.
REFUNDS ARE NOT ENCOURAGED BY GIFT DUBAI ONLINE. IN THE EVENT THAT SUCH A REFUND MAY BE PROVIDED, IT WILL CREDITED TO THE CUSTOMERS’ WALLET, WHERE THE AMOUNT CAN ALWAYS BE REDEEMED AT A FUTURE PURCHASE.
Our policies are transparent, efficient and ensure quality customer care.
Returns are not encouraged on products already sold
Refunds are not provided on goods purchased and delivered
Exchanges are not encouraged either due to the diverse nature of our products
We do not encourage resale of any sold or used products
Exchanges and returns are not available for international orders
A refund may be processed if an order is cancelled before it is processed. In such cases it will be credited to the customers’ wallet. The duration for such a refund could be anywhere between 7 to 10 working days.
Orders that have already been shipped cannot be cancelled, refunded, or returned.
For all information contact our support team at +9714-50-1765 247 or email firstname.lastname@example.org
Given the popularity of some of our products, there could be some supply constraints, due to which we may have to limit the availability of these items. While we always strive to make all products available, the quantities of purchases might vary. However, Gift Dubai reserves the right to change the quantities at any time, even after the customer has completed the purchase of the product. Any surplus amount may be refunded to the wallet, to make available subsequent purchases. Furthermore, there may be instances Gift Dubai has confirmed your order but subsequently learns that the ordered product is not in supply. At these times, a customer consent is first obtained to provide a replacement product of the same value. If the customer disagrees, then a refund may be processed into the customers’ wallet.
We amend, update and make changes to our document periodically, so that it accurately reflects our Services and Policies. The changes will be prominently posted here, unless otherwise stipulated by the law of the region. If you still continue to use our services, you are automatically bound by the updated Returns, Refunds and Cancellations Policy. All rules in the CONSENT header of this document apply to you.
If you wish to provide a feedback or suggestion, or if you are not fully satisfied with our products and services or if you wish discuss or know more about us contact: our support team at +9714-50-1765 247 or email email@example.com .